Why Are Some Sources in the "Sources" Section Empty or Not Opening?

Modified on Wed, 12 Feb at 10:39 AM

If certain sources appear empty or don’t open, it may be due to targeting restrictions or technical limitations.


Possible Reasons & Fixes


1️⃣  Targeting Restrictions

  • Some sources may not have available traffic for specific geo, device, or other targeting settings.
  • Try adjusting your targeting parameters to expand potential sources.


2️⃣  Site Accessibility Issues

  • Some sources may be unavailable in certain regions or networks.
  • Use a VPN or different network to check if the source is accessible.


3️⃣  Platform-Specific Limitations

  • Certain sources may have limited visibility based on platform settings.
  • If a source remains empty, it may not be actively delivering traffic.

Still Having Issues?


? Contact your account manager for assistance in troubleshooting and optimizing your campaign settings.

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